Our VIP Seller Guarantees
6 Point VIP Seller Satisfaction Guarantee
- Communication Guarantee. You will be kept posted on the progress of the Sale of your home with an update every week. Your phone calls will be returned by a qualified Team Member within 24 hours. Our Guarantee: If we fail to update you weekly or fail to return your call within 24 hours (one business day). If at any time we fail to honor that agreement, we will pay you $100 cash*.
- Honest Promises Guarantee. Guarantee #1 is a good example. We are not going to wildly promise you the moon and stars to get your business. We will tell you what we can and will do, exactly how we operate, as well as what we will not do, up front, in clear language. When we list your home, we will give you a detailed Professional Service Agreement in writing. Our Guarantee: If at any time, we fail to honor that agreement, we will pay you $500 cash.*
- Realistic Price Range Guarantee. We promise to get you top dollar for your home. Our track record and statistics prove it. We will set a realistic price range for your home based on current market conditions. But we will never play the ‘bait and switch’ game of promising to get you an unrealistic price just to get your listing, and then wear you down to accept a lower price. Our Guarantee: For every $5,000 we sell your home for, below our agreed upon range, we will pay you $200 cash (up to a maximum of $1,000)*.
- Realistic Timetable Guarantee. We will implement a complete marketing program to sell your home. You will know in advance what will occur step by step, and will receive weekly marketing updates. We also set a “target range” for the timing of the successful sale of your home. In many cases, we will sell your home faster. Our Guarantee: If we fail to get an acceptable offer within 90 days from the list date we will pay you $100 for each week after that (up to a maximum of $1,000)*.
- Honest Presentation of Experience and Track Record Guarantee. Everything stated about The Bob Lucido Team throughout our presentation materials is summarized in our “FACTS” brochure. This is an accurate, factual representation, fully supported by documentation, provided upon request. Our Guarantee: If any of the statements or statistics summarized in the “FACTS” brochure is false The Bob Lucido Team will donate $5,000 to the charity of your choice.
- Qualified Buyers Guarantee. Our marketing systems and consumer programs automatically sift and sort out the most qualified buyers for your home. We will not ask you to leave your home and allow us to show it to any buyer unless they have been pre-qualified to buy your home and are genuinely interested in your home’s features. We promise to show your home to “Only Qualified Buyers.” Our Guarantee: If we ever show your home to a buyer who later tells us that “they cannot afford your home,” we will pay you $500 cash.*
Best of all, Bob Lucido will guarantee the sale of your home. If he can’t sell it in 120 days, he will buy it for cash at a price acceptable to you.